My Health Focus is committed to making our website accessible to as many people as possible, regardless of ability, technology, or circumstances. We recognise that accessibility is essential, particularly for people seeking health information, and we aim to provide a clear, inclusive, and user-friendly experience for everyone.
Our commitment to accessibility
We want everyone who visits My Health Focus to be able to:
- Read and understand our content
- Navigate the site using a keyboard or assistive technology
- Access information in a clear and meaningful way
We are continually working to improve the accessibility of our website as part of our wider commitment to inclusion and patient empowerment.
Accessibility standards
We aim to make our website compliant with the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, which is the recognised standard for web accessibility in the UK.
Compliance status
This website is partially compliant with WCAG 2.1 AA.
We are aware that some areas of the site may not yet fully meet accessibility standards and are actively working to improve them.
Known accessibility limitations
We are currently aware of the following potential issues:
- Some images may not yet have descriptive alternative (alt) text
- Video or audio content may not always include captions or transcripts
- Colour contrast may not meet minimum standards in all areas
- Some documents or downloadable content may not be fully accessible
We are prioritising improvements in these areas and will update this statement as changes are made.
Feedback and contact information
If you experience any difficulty accessing content on My Health Focus, or if you require information in an alternative format, please let us know.
Email: info@myhealthfocus.com
We aim to respond to accessibility-related enquiries within 5 working days.
Enforcement procedure
If you are not satisfied with our response to an accessibility concern, you may contact the Equality Advisory and Support Service (EASS) for advice and support.
Website: www.equalityadvisoryservice.com
Telephone: 0808 800 0082
Preparation of this statement
This accessibility statement was prepared on 04.01.2026
Accessibility was assessed through:
- Self-evaluation
- Automated accessibility checking tools
- Manual review of key pages
This statement will be reviewed at least annually and updated as accessibility improvements are made.