Terms & Conditions

Terms and Conditions

Last updated: 11 December 2025

Welcome to My Health Focus (“we”, “us”, “our”). By accessing or using our website, podcast, knowledge hub, clinical trial finder, surveys, meetups or any related services (“the Service”), you agree to these Terms & Conditions.
If you do not agree with these Terms, please do not use the Service.

  1. Who We Are

My Health Focus is a UK-based patient information and community platform. We help people explore their health journey with clarity, confidence and support through:

  • Plain-language health explanations
  • Podcasts and stories featuring patients and clinical experts
  • A supportive community of over 100,000 people
  • Information on conventional and emerging therapies
  • A plain-language clinical trial finder powered by pRxEngage
  • Online and in-person meetups, surveys and sponsor-supported activities
  1. Definitions

“Website” means www.myhealthfocus.com and any related platforms we operate.
“User”, “you”, “your” means anyone accessing or using the Service.
“Material” means any text, audio, video, graphics, data or other content available on the Website.
“Service” means all digital services, content and community features provided by us.

  1. Information Only — Not Medical Advice

All Material on the Website is for information purposes only. It is not medical advice and must not replace consultation with qualified healthcare professionals.

This applies to:

  • Podcasts
  • Articles and knowledge hub pieces
  • Videos and interviews
  • Community discussions
  • Clinical trial information

If you require medical advice, please speak to your healthcare professional.

  1. Our Services

4.1 Podcast

Weekly conversations exploring treatments, symptoms, emotional wellbeing, complementary therapies and the realities of participating in research. Some content may include sensitive themes.

4.2 Knowledge Hub

Clear, accessible articles and explainers — many linked to podcast episodes — covering medical, lifestyle and emotional wellbeing topics.

4.3 Clinical Trial Finder (powered by pRxEngage)

Allows you to browse available clinical trials written in plain language.
We do not run clinical trials, determine eligibility or guarantee acceptance into any study.

4.4 Community Activities (Surveys, Meetups, “Get Involved”)

You may choose to participate in surveys, online meetups or sponsor-supported opportunities. Participation is voluntary.
Where required, additional consent will be collected before you take part in research activities.

4.5 Sponsor Pathways

We may collaborate with organisations to:

  • Share ethically reviewed questionnaires
  • Highlight upcoming clinical trials
  • Offer community engagement opportunities
  • Educational information

All sponsored activity is clearly marked. We remain independent and do not promote specific treatments.

  1. Age Requirements

The Service is intended for users aged 18 and over.
Users under 18 should only use the Website with the supervision of a parent or guardian.

  1. Your Responsibilities

You agree that you will:

  • Use information responsibly
  • Not rely on our content as medical advice
  • Not post harmful, misleading, offensive or discriminatory content
  • Not interfere with the Website’s operation
  • Respect the privacy and rights of others

We may restrict access if these rules are violated.

  1. Accounts & Newsletter Sign-Up

You may subscribe to our newsletter.
Personal information provided during sign-up is handled in accordance with our Privacy & Data Policy.

  1. Content Ownership

All content on the Service is owned by My Health Focus or licensed to us.

You may not:

  • Copy, reproduce or republish our content for commercial purposes
  • Use our content to misrepresent medical information
  • Claim authorship of our materials

Personal, non-commercial use is permitted.

  1. User-Generated Content

If you submit comments, stories or other contributions, you confirm that:

  • You own the rights to the content
  • Your content may be displayed on the Website or in related communications
  • Your content does not violate any laws or these Terms

User contributions may be stored and processed in accordance with our Privacy & Data Policy.
We may remove content that is harmful or inappropriate.

  1. Third-Party Links & Processors

Our Website may contain links to:

  • Research platforms
  • Websites run by clinical trial sponsors
  • Charities or partner organisations
  • External informational sites

We are not responsible for the content, accuracy or privacy practices of these sites.
Some third-party services (including technical providers and analytics platforms) may process personal data on our behalf.
Details are included in our Privacy & Data Policy.

Following third-party links is at your own risk.

  1. Cookies & Similar Technologies

Our Website uses cookies and similar technologies to improve functionality, performance and user experience.
For full details, please refer to our Privacy & Data Policy.

  1. Service Availability

We aim to keep the Website accessible at all times but cannot guarantee uninterrupted service.
We may suspend or modify features for maintenance or improvements.

We are not liable for:

  • Data loss
  • Inability to access the Website
  • Downtime or interruptions
  1. Disclaimers & Limitation of Liability

To the fullest extent permitted by UK law:

  • We do not guarantee that information on the Website is complete or up-to-date
  • We are not liable for decisions made based on our Material
  • We do not guarantee access to any clinical trial
  • We are not responsible for any harm, loss or damages arising from use of the Service

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or anything that cannot be excluded by law.

  1. Changes to the Service or Terms

We may update features or revise these Terms at any time.
The latest version will always appear at the top of this page.
Continued use of the Website signifies acceptance of any updated Terms.

  1. Termination

We may suspend or terminate access if you:

  • Breach these Terms
  • Misuse information
  • Engage in harmful behaviour towards others or the platform
  1. Privacy & Data Protection

We handle your personal data in accordance with:

  • UK GDPR
  • The Data Protection Act 2018
  • Our Privacy & Data Policy

Please review the Privacy Policy for full details on how we collect, store and use your information.

  1. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes will be handled exclusively by the courts of England and Wales.

  1. Contact Us

For questions about these Terms or the Website:

My Health Focus
Email: info@myhealthfocus.com

 

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